Terms & Conditions

Terms & Conditions

Last updated: January 2026

About District Nest

District Nest Ltd (“District Nest”, “we”, “us”, “our”) is a social-housing focused property company registered in England and Wales.

• Company name: District Nest Ltd

• Company number: 16572803

• Registered office: 82a James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom

 

These Terms & Conditions explain how you may use our website at districtnest.com and any information, resources or services we provide through it (together, the “Site”). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

What We Do (and Don’t) Provide

District Nest connects:

• Local authorities and councils

• Housing associations and charities

• Organisations and contractors

• Landlords, investors and property owners

with suitable housing opportunities, guidance and tools. We provide property sourcing, landlord support, social housing guidance, market insights and related services.

Information on our Site is for general information only. It is not financial, legal, tax or regulated advice, and should not be relied on as the only basis for making decisions. We recommend you seek independent professional advice before entering into any property or finance agreement.

Using Our Website

You agree to use the Site only for lawful purposes and in a way that does not:

• Infringe the rights of others

• Restrict or inhibit anyone else’s use of the Site

• Introduce viruses, malicious code or attempt unauthorised access

You must not attempt to copy, scrape or reverse-engineer the Site or its underlying systems, except as allowed by law.

We may update, change, suspend or withdraw any part of the Site at any time without notice.

Enquiries, Forms and Online Tools

When you submit an enquiry form, request a call, download a resource or use any readiness tools:

• You confirm that the information you provide is accurate to the best of your knowledge.

• You agree that we may contact you using the details you provide to discuss your enquiry, share relevant resources or clarify your requirements.

• Submitting a form does not create a contract or agreement between you and District Nest. Any formal arrangement will be set out in a separate written agreement.

Where we provide scorecards, checklists, guides or assessments (for example, landlord readiness tools or council / housing provider checklists), these are intended to help you think through key issues. They do not guarantee outcomes, compliance or eligibility with any third party.

Property Information and Third-Party Services

From time to time, the Site may describe properties, housing models or third-party services (for example, affiliate partners who support landlords with bookings or systems).

• Property details are subject to contract, availability, survey and due diligence.

• We do not guarantee rental levels, yields, voids, funding approvals or council decisions.

• Third-party services are provided by the relevant provider, not by District Nest. We are not responsible for their performance, accuracy, availability or policies.

You are responsible for carrying out your own checks and obtaining independent advice before entering into any agreement.

Our Content and Intellectual Property

Unless stated otherwise, District Nest owns or licenses all copyright, trademarks and other intellectual property rights in the Site and its content, including:

• Text, reports, guides and templates

• Logos, branding and graphics

• Layout, design and structure of the pages

You may:

• View, download or print content for your own internal use, or for discussion with relevant colleagues or advisers.

You may not:

• Copy large sections of content to use in your own commercial materials

• Reproduce, distribute or adapt our content for resale or training without written permission

• Misrepresent our content as your own

If you wish to use our content in another way, please contact us to request permission.

User Content (Comments, Uploads and Submissions)

If the Site allows you to leave comments, upload files or submit information publicly:

• You are responsible for the content you submit.

• You confirm that you have the right to share it and that it does not breach any laws or third-party rights.

• You grant District Nest a non-exclusive, royalty-free licence to use, display and adapt that content in connection with the Site.

We may remove or edit user content where we reasonably believe it is unlawful, offensive, misleading, promotional spam or inconsistent with our values and safeguarding responsibilities.

Cookies, Analytics and Privacy

Our use of personal data, cookies and analytics is explained in our Privacy Policy and any separate Cookie Policy. By using the Site, you acknowledge that your personal data may be processed in line with those policies.

No Guarantee of Availability or Results

While we aim to keep the Site available and up to date, we do not guarantee that:

• The Site will always be available, secure or free from errors

• Information will always be complete, accurate or current

• You will achieve particular outcomes, such as tenancy placements, funding approvals or income levels, by using our services or acting on our content

Any timelines, case studies or examples are illustrative only and not promises.

10. Limitation of Liability

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under English law (including liability for death or personal injury caused by negligence, or for fraud).

To the fullest extent permitted by law:

• We will not be liable for any loss of profit, revenue, business opportunity, goodwill, anticipated savings or data arising from your use of, or inability to use, the Site.

• We will not be liable for any indirect or consequential loss or damage.

• Our total liability to you in connection with your use of the Site will be limited to £100.

Where we have a separate written contract with you for services, the liability terms in that contract will apply to those services.

Indemnity

You agree to indemnify and hold harmless District Nest, its directors, staff and contractors from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of:

• Your breach of these Terms

• Your misuse of the Site

• Your infringement of any rights of another person or organisation

Links to Other Websites

Our Site may contain links to third-party websites (including councils, partners, affiliates and information sources). These links are provided for convenience only.

We have no control over, and accept no responsibility for, the content, security, privacy practices or accuracy of those websites. Following a link means you do so at your own risk and should review their terms and policies.

Changes to These Terms

We may update these Terms from time to time, for example to:

• Reflect changes in our services or business

• Respond to legal or regulatory updates

• Improve clarity or usability

When we do so, we will post the new version on this page with an updated “last updated” date. You should check this page regularly. Your continued use of the Site after changes have been posted means you accept the updated Terms.

Governing Law and Jurisdiction

These Terms, and any dispute or claim relating to them or your use of the Site, are governed by the laws of England and Wales.

You agree that the courts of England and Wales will have exclusive jurisdiction over any dispute arising from, or related to, these Terms or the Site (subject to any mandatory rights you may have under local consumer law).

How to Contact Us About These Terms

If you have any questions or concerns about these Terms & Conditions, or wish to raise an issue about our Site, please contact:

District Nest Ltd

82a James Carter Road

Mildenhall

Suffolk

IP28 7DE

United Kingdom

Or email: